Get Help From Your Pharmacy

Medicines Without Prescription

Community pharmacies help people to get fast treatment for a wide range of common problems. The pharmacists will provide you with advice and, if needed, sell you certain medicines over the counter.

You will be able to get these medicines free of charge if you:

  • are named on a current HC2 charges certificate
  • receive Income Support, income-based Job Seekers Allowance or income-related Employment and Support Allowance, or if you are a young person under the age of 20 who is dependent on someone receiving these benefits
  • receive Universal Credit and the Universal Credit award notice states that you are entitled to free prescriptions.

Otherwise you either pay the normal pharmacy price of the medication or the NHS prescription charge, whichever is cheapest. Please note that entitlement to free prescriptions doesn’t mean automatic access to a supply of free medicines from the pharmacy. To find out more about over the counter medicines and exemptions, visit the Why can’t I get a prescription for an over-the-counter medicine? page on the NHS website or speak to either the practice pharmacist or your community pharmacist.

Medical Problems Included in the Scheme

The problems listed below are included in the scheme. If you are unable to use the scheme for your problem, then please contact us to make an appointment.

  • Acne
  • Allergy / rash
  • Athletes food
  • Cold sores
  • Conjunctivitis (eye infection) (age 2+)
  • Constipation
  • Contact dermatitis (age 10+)
  • Coughs, colds and flu
  • Diarrhoea (age 12+)
  • Dry skin
  • Earache
  • Ear wax
  • Eczema
  • Haemorrhoids (piles) (age 18+)
  • Hayfever
  • Headache
  • Head lice
  • Indigestion / heartburn (age 6+)
  • Insect bites and stings
  • Migraine
  • Nappy rash
  • Nasal congestion
  • Oral thrush
  • Scabies
  • Soft tissue injury
  • Sore throat
  • Temperature
  • Thread worms (age 2+)
  • Vaginal thrush (age 16-60)